Is your Decent under warranty?
I recently wrote about how we're now offering a “forever warranty” for our espresso machines. After the two year free, included warranty on your Decent expires, you can choose to purchase a two year extension, where the same coverage just continues. And you can choose to renew, over and over, so that you'll never be without a functioning Decent Espresso machine. Details are here https://decentespresso.com/warranty and everyone can sign up to be covered, even those with five year old machines.
The website has been improved to handle the complex reality, of used machines, replacements, gaps, multiple machines and all that. For those with one machine, we automatically assign your warranty extension to that serial #, but if you own several machines, we email you ask which machine you wanted covered.
And now, when you go to send us email, or login to your support page with us, you'll see what Decents you own, and their warranty coverage. I own quite a few machines, so I'm a good test case!
-john
Updated 2023/03/01